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FAQ’S

Once you’ve registered with Bulldog Auctionz, you will be assigned a bidder number and a password. Within each auction announcement listed on our home page, you will see a link that says: Click here to bid online now. Once you’ve clicked on the link you will see the items within the auction, to the far right of each auction, there will be two data entry boxes. The one to the left is where you enter your bid amount. The box to the right is where you enter your max bid. Max bid is generally when you KNOW your limit to what you will pay for the item & don’t have the time to keep visiting the site to increase your bids if needed. Your max bid may also be outbid. You will receive email notifications of the status of your bids. *note: Any bids made in the last few minutes of the auction will cause the auction to be extended for up to four minutes longer to prevent bid sniping and to give everyone a fair chance at bidding.

At the end of each auction, the credit card you provided for purchases will automatically be charged (bidding premiums, sales taxes, etc.) and you will be sent an invoice/receipt detailing your purchases and total as “paid in full”. On the invoice, you will see the address and times set for pick-ups. It is not necessary for you to bring your invoice to the auction house for pick-ups. We will have a copy on hand. The invoice mailed to you IS your receipt. *please note. if your card is declined when our system charges your card at the end of an auction, your bidding privileges will be suspended until a valid credit card is on file.

You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our web site by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. You can also make choices about the receipt of promotional email, telephone calls, and postal mail by visiting and signing into Company Promotional Communications Manager, which allows you to update contact information, manage contact preferences, opt out of email subscriptions, and choose whether to share your contact information with our partners. These choices do not apply to mandatory service communications that are part of certain web site services.

When you find an item you’d like to bid on, there are two options. Depending on your availability to update your bids. 1. You can enter the minimum bid amount which will be displayed in the area to left of the bid entry boxes under the column title “next bid required”. All of our auctions start at $1.00, but the increments increase as the highest bid increases. If you have a fixed amount you’d like to submit, you can enter your bid in the box to the right which is for “max bids”. Other bidders can’t see your max bid amount and will be automatically outbid by you until they’ve outbid YOUR max bid. Any bids made in the last few minutes of the auction will cause the auction to be extended for up to four minutes longer to prevent bid sniping and to give everyone a fair chance at bidding.
We do not offer assistance with carrying items to your car or help loading them. We will bring all items to the entrance of the warehouse where they can be carried out by yourself or any help that you bring along. Our staff needs to be available to assist with other customer pickups at all times during pick-up days.

Sorry, We do not offer shipping services at this time.

If you are unable to pick up your items on either of the scheduled pick-up days listed on your invoice, all items will be considered forfeited and refunds or  credits will not be issued. It’s not picked up at our Simi Valley location ONLY. will be held as a courtesy for only 1 additional week to be picked up on the following pickup days only. If you are experiencing a hardship, you must call the location on your invoice to scheduled a special pickup, BEFORE the end of the second pickup day on your invoice to schedule your appointment. Items left behind without being paid or having any arrangements made before the end of the pick-up period will be considered abandoned and credits or refunds will not be issued.

All auction pickup information will be on our website under the auction that you’re bidding on. Simply click on the details link. You will also see pick-up dates, times and location on the invoice that is emailed to you at the end of the auction.

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